Terms and Conditions
Last updated: December 2024
1. Acceptance of Terms
By accessing and using SeloraX ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms and Conditions govern your use of our AI-powered commerce platform and all related services.
2. Description of Service
SeloraX provides an AI-powered commerce platform that includes:
- AI chat agents for customer engagement and support
- Website and sales funnel builder tools
- Built-in Customer Relationship Management (CRM) system
- Automated order handling and support features
- Analytics and reporting tools
- Integration capabilities with third-party services
3. User Accounts and Registration
To access certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. Subscription Plans and Billing
Free Plan
Our Free plan provides limited access to basic features with usage restrictions as outlined on our pricing page.
Paid Plans
Paid subscriptions are billed in advance on a monthly or annual basis. You agree to:
- Pay all fees associated with your chosen plan
- Provide valid payment information
- Accept automatic renewal unless cancelled
- Pay any applicable taxes
5. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Engage in fraudulent or deceptive practices
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Use the Service for competitive analysis or reverse engineering
6. Intellectual Property Rights
Our Rights
SeloraX and its licensors own all rights, title, and interest in the Service, including all intellectual property rights. You are granted a limited, non-exclusive, non-transferable license to use the Service.
Your Content
You retain ownership of content you upload to the Service. By using our Service, you grant us a license to use, store, and process your content solely to provide the Service to you.
7. Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as outlined in our Privacy Policy.
8. Service Availability and Modifications
We strive to provide reliable service but cannot guarantee 100% uptime. We reserve the right to:
- Modify, suspend, or discontinue the Service at any time
- Perform maintenance and updates
- Change features, functionality, or pricing with notice
- Set usage limits and restrictions
9. Termination
By You
You may terminate your account at any time by contacting us or using the account settings. Upon termination, your access to the Service will cease.
By Us
We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.
10. Disclaimers and Limitations
Service Disclaimer
The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, SeloraX shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
11. Indemnification
You agree to indemnify and hold harmless SeloraX from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
12. Governing Law and Disputes
These Terms are governed by the laws of Bangladesh. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration or in the courts of Dhaka, Bangladesh.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: legal@selorax.com
Address: SeloraX Legal Department
Dhaka, Bangladesh