Pre-delivery confirmation
A call before dispatch confirms the address, landmark and a good time window.
For courier companies, 3PLs and delivery teams. The agent confirms addresses before dispatch, reschedules failed attempts and answers tracking calls, so riders spend their day delivering.
Nabil
Delivery Support
We couldn't deliver your parcel today. Shall we try again tomorrow morning?
After noon tomorrow would be better.
A call before dispatch confirms the address, landmark and a good time window.
When an attempt fails, the agent calls to agree a new time and updates the route.
Customers calling for status get the live position of their parcel straight away.
Return instructions and COD amount confirmations captured and logged for your team.
Share your common questions, scripts, prices and when a call should go to a person.
Voice, language, knowledge and handoff rules set up and tested on real scenarios with your team.
Calls start flowing. Every call is recorded and transcribed, and you refine the agent as you learn.
Yes, through API integration. Rescheduled times and confirmed addresses are written back so the next run is planned correctly.
Outbound calls run in parallel, so morning confirmation runs finish before riders leave the hub.
Yes. Customers describe addresses and landmarks in Bangla and the agent records them for your riders.
Book a free demo. We'll show you the agents and the dashboard with your own business in mind, in Bangla or English.
Share a few details and our team will reach out with a personalised plan within 30 minutes.
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