Question 1

How is SeloraX different from other global eCommerce platforms?

Accepted Answer

Most global platforms are built for card-based Western markets. SeloraX is built from the ground up for Bangladesh — with bKash/Nagad payments, COD order workflows, local courier integration, fraud detection, built-in accounting, and AI tools. You'd need 10+ third-party plugins to get what SeloraX does out of the box.

Question 2

Can I switch from my existing platform?

Accepted Answer

Yes. We help you import your products, customer data, and order history. Most merchants are fully set up within 1–2 days.

Question 3

Do I need technical skills?

Accepted Answer

No. SeloraX is designed for business owners, not developers. The AI page builder, order management, and inventory all work through a simple dashboard. If you can use Facebook, you can use SeloraX.

Question 4

What is XChat?

Accepted Answer

XChat is our AI sales agent for Facebook Messenger and WhatsApp. It talks to your customers, shows them products, takes orders, and feeds everything into your store automatically.

Question 5

What payments do you support?

Accepted Answer

bKash, Nagad, Rocket, and card payments — all built in natively. No third-party plugins needed.

SeloraX Blog

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